Where can I see updates on my order?

1. Check your order's progress https://parcelsapp.com/.
   • To get your post office’s contact information, please check here
2. Tracking is provided in your order details. Each item may have a different expected arrival date.
3. It may take a while for tracking details to appear due to your shipping method. Check periodically for updates.
   
   • Sometimes, the local postal service assigns a different tracking number to your package. Use this updated number to track its progress. Check the photo below for guidance on how to identify your new tracking number.
   • Your package may not get a new tracking number after entering your local postal system, so please use the initial tracking code on your country’s postal site. The photo below will help you find where to enter this tracking number.
4. For more information about our Shipping and Delivery, please click here.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.